Your account has been set up ✔
We sent your password, and it obviously works ✔
But for some reason, your access level hasn’t been added ❌
Sometimes there is a delay in one of the payment processing pieces.
Less often, but it happens – is that your bank has declined the payment, but our system started setting you up anyway.
You can wait a few minutes and try again – or you can also email support.
Rest assured, we will get it sorted. Sorry for the confusion.